Due to our Strong Stance on Safety, @AzmanAir will be undergoing an Audit of its Safety Processes as supervised by the Regulators IN THIS REGARDS, ALL OUR OPERATIONS IS HEREBY SUSPENDED We are on our toes to restore operations within a short period Kindly accept our apologieshttps://twitter.com/AzmanAir
In the aviation industry, the safety of passengers cannot be negotiated. It’s a top priority and all airline must do everything possible to take off and land safely. Azman Air apologized for disrupting passengers travel plan. They also promised to return better and stronger.
We understand the impact of these disruptions on your Travels and we deeply apologize These actions ARE imminent as there is need for reposition to serving you better. We are setting an unrivaled Pace to showcase our commitment to your safety and we Promise to be BACK & BETTER!
Azman Air also used the opportunity to enlighten passengers on the need for auditing. It is for the safety of passengers and also to improve on service delivery.
According to Azman Air, all flights from March 16, 2021, to March 19, 2021, are cancelled. All the flights within this period are still valid and can be used on a later date when the airline resume flight operation.
In Reference to the Ongoing Audit; All Flights between Tue, 16th March and Fri, 19th March is hereby cancelled. All issued tickets within this period are still valid and can be used to any of our destinations without extra charges once we resume. Refund option is also availablehttps://twitter.com/AzmanAir/status/1371839332236005386
How to Change Azman Air flight Ticket.
For passengers that decide to wait and use their ticket in the future, we have put together a step by step guide on how to change your Azman flight online within a few minutes. This guide is self-understanding and easy but if you are confused and stranded, kindly contact us for assistance.
How To Get Refund On Azman Air Flight Ticket
If your trip is urgent or you have already booked another airline and there is no need for the Azman Air ticket, the below steps will guide you on how to apply for a refund.
To Apply for a refund; kindly download the refund form on Azman Air Website; fill and send it to [email protected] with a copy of your ID. You can also fill the form at any Azman Air sales outlets (office) or Airport.
For Travel Agents or those that booked for another person.
If you are applying on behalf of a third party; kindly include his/her id card, your ID card and the Authorization letter from the passenger.
Since Azman cancelled the flight, passengers are entitled to a full refund. You will get your money back complete.
Azman Air did not disclose how long it takes to get a refund back so, get ready to wait.